POSITION: Resident Support Worker (RSW)
DEPARTMENT: Clinical Services
RESPONSIBLE TO: Director of Clinical Services
The Long-Term Care Assistant (LTCA) role at R.K. MacDonald Nursing Home is a supportive position that contributes to the activities of daily living for the residents. LTCAs directly report to the Director or Manager of Clinical Services. The LTCAs are a vital part of the multidisciplinary health care team that work alongside the Continuing Care Assistants (CCA) and licensed employees; Registered Nurses (RN) and Licensed Practical Nurses (LPN). The LTCA is responsible to the Team Lead RN or LPN in the Care Area. They are assigned to work throughout the home and provide extra support to the care area they are working in. The LTCA is a team player, who is resident centered in their role. They are adaptable to changes of environment and needs that arise during the day. A good work ethic, initiative, and ability to meet the physical demands in a fast pace environment is essential in this role
We are committed to upholding the Human Rights of all R.K MacDonald employees, including the right of all people to enjoy a physically and psychologically safe work environment; the right of all people to just and favorable terms of employment; and the right of all people to be respected and valued for their differences with equitable opportunities and outcomes in an inclusive environment where all can thrive.
RESPONSIBLITIES:
Daily coordination of the following duties as part of the broader Circle of Care:
- Work alongside CCAs and licensed staff and adhere to the guidance and coaching by CCAs and licensed staff.
- LTCAs are responsible to have a sound understanding of their role and understand the boundaries of their role.
- Required to adhere to the guidance and coaching by CCAs, RNs, and LPNs.
- Assist in admission and in-house transfers as directed by the Charge Nurse.
- Performs light housekeeping duties such as tidying residents’/clients’ rooms and collecting the garbage, cleaning closets, hanging clothes, making beds, cleaning wash basin, dental care cups, and personal care carts. Cleaning wheelchairs, and cushions as well and sending resident clothing to be marked by laundry.
- Clean and make beds.
- Measure and record intake and outputs.
- Share in observing changes in resident’s condition and report observations to immediate Supervisor.
- Personal care assistance; assist with hair care.
- Assist the CCA with bathing and personal care (i.e.; transferring residents to and from bed or bath, assisting the CCA with resident rolling bed, gathering and setting up materials for CCAs to provide personal hygiene, a bath or shower and perform transfers. LTCA not perform back wash at present-no care currently
- Answers call bells and redirects when appropriate.
- Provides items of comfort, sitting with residents/clients having purposeful conversations, etc.
- Assisting with the residents’/clients dining experience under the direction of the Supervisor. This would include assisting resident/clients to and from the dining area.
- Sets up and clean tables in the dining areas; pouring beverages; and delivery/retrieval of hydration mugs and meals to residents.
- Feed residents once passed the Feeding and Sensitivity Course.
- Assist with oral hygiene. LTCA’s are not to perform oral care on residents who require full support or assistance. LTCAs can assist with denture care. If the resident is not able to remove dentures on their own LTCAs are accountable to seek assistance from a CCA.
- Clean tub after each use.
- Empty bedpans, urinals, and commodes.
- Assists and supports residents in programming such as, but not limited to, recreation programs.
- Assists in the set-up and clean-up of the activity rooms.
- Attend in-service programs and other workshops as appropriate.
- Develop and maintain good public relations with residents, staff and visitors.
- Be familiar with fire, personnel, EMO (Emergency Policies), with the home.
- Has a commitment to staff and resident safety.
- Could be asked to perform 1:1 staffing for an individual resident/client.
- Go investigate when a floor alarm is ringing.
- Must be trained in WHIMS, Safe Food Handling, PACE, Hand Hygiene, Safe Lifting and Transfer (Spotter), and other courses as seen appropriate for role.
SAFE WORK PRACTICES/RESPONSIBLITIES
The R.K MacDonald Occupational Health and Safety Home Policy establishes employee expectations for working safely. To achieve these expectations employees at all levels of the organization must adhere to Core Values of Safety and Safety Responsibilities listed below:
- Commit to working safely.
- Adhere to Safety Rules.
- Conduct Inspections.
- Conduct JTA`S & Develop SWPs.
- Adhere to SOPs & SWPs.
- Report Incidents / Hazards.
- Wear PPE.
- Apply their training.
TRAINING PROVIDED ON SITE
- General Orientation
- Resident Safe Lifting and Handling Training
- Assistance with Dining Training
- Gentle Persuasive Approach
- Heimlich Maneuver Training, if time and spots are available but not necessary
POSITION SPECIFIC COMPE
All interactions, care delivery and presentation of self to others is congruent with the Mission, Vision and Core Values (Compassion, Accountability, Respect, Excellence and Safety)
- Role modelling our core values at all times
- Resident Centred philosophy of care
- Strong professional communication skills
- Self- awareness
- Participates well in a team
- Contributes to a positive environment
- Adaptable and Flexible
- Self driven: shows initiative
- Contributes to a culture of safety
- Professional Presence
EDUCATION/EXPERINENCE
- Grade 12 Completion or non-academic equivalent (to be determined by the employer)-
- Clear Vulnerable Sector Check.
- Maintain regular and consistent attendance
- Good oral and written communication.
- Ability to work shifts: days, evenings, nights, weekends, and holidays.
- Must have sound interpersonal, problem solving and organizational skills.
- Compassion, integrity, maturity, respect and a positive attitude are essential attributes.
- Must be willing to gain training to role as per the facility’s polices and guidelines and as reflect in the job duties.
- Experience working on long term care, or with seniors considered an asset
- Experience working in customer service / hospitality considered an asset
NOTE: LCTA – Replaced Resident Support Worker role May 2024. Reference for Job Description: Continuing Care Release Long Term Care Assistant (LTCA) Sept 25, 2019
