Sharing our quality indicators reflects our commitment to our core values of excellence and accountability.
Our quality indicators are assessed on a quarterly basis and where an indicator is not meeting a benchmark, or is trending the wrong way, these indicators are added to our Quality Improvement Plan and are reported to the Quality, Safety and Governance Committee of the RK MacDonald Nursing Home, Board of Directors.
We are always glad to discuss our quality indicators and to receive your feedback … as constructive feedback is the only we can improve our services!
– Terry MacIntyre, CEO
Master Score Card
